allstate insurance logo

About

Allstate Insurance Claims

This Web-page provides:

  • Contact information for your claim.
  • Reviews for Allstate Insurance.
  • Information on Allstate Insurance Company.
  • Steps to take to get full claim value.
  • Criteria to decide whether you need a lawyer.

Contacting Allstate Insurance

General Customer Service:

  • 1-800-255-7828
  • Allstate Insurance Company
    P.O. Box 660636
    Dallas, TX 75266

The Information you will need to File an Allstate Insurance Claim:

  • Your name, address and phone number
  • State Farm Insurance policy number and name of their insured
  • Date and time of your injury
  • Brief description of what happened
  • Insurance and contact information for others involved

How to

Choose the Best Attorney for Your Claims

  • Experience
  • Reputation/Reviews
  • Success

Rate Experience:

The Pottenger Law Firm has more than two decades of helping victims of personal injury recover just compensation. Jason Pottenger came to Kansas City after graduating from the University of Tulsa College of Law in 1992. He has successfully represented plaintiffs in jury trials in state courts in Missouri and Kansas, and Federal court in Missouri. Reputation/Reviews: Jason Pottenger has received the following recognitions:

  • Named a Missouri-Kansas Super Lawyer Named Top 100 Trial lawyer in Missouri every year since 2007
  • Selected as “Best of the Bar” By the Kansas City Business Journal Life member of the Million Dollar Advocates Forum & Multi-Million Dollar Advocates
  • Active supporter of community & local charities, including The Pinky Swear Foundation
  • Board of Governors Member for the Missouri Board of Trial Attorneys

Success Rate:

Jason Pottenger has litigated construction site accidents, trucking accidents, automobile accidents, electrical injuries and wrongful death matters. He has obtained verdicts and settlements of one million dollars and in excess of two million dollars.

The History Of

Allstate Insurance

In 1925, Sears held a national contest to decide the name of a new brand of car tires. After over two million name submissions, “Allstate” was chosen. The trademark was adopted the next year. The tires’ success in the catalog and retail stores prompted Sears Chairman General Robert E. Wood to praise the Allstate tire’s contribution to Sears’ retail store success.

The idea for Allstate Insurance Company came during a bridge game on a commuter train in 1930, when insurance broker Carl L. Odell proposed to Wood, his neighbor, the idea of selling auto insurance by direct mail. The idea appealed to Wood, and he passed the proposal to the Sears board of directors, which approved it. Allstate Insurance Company, named after Sears’ tire brand, went into business on April 17, 1931, offering auto insurance by direct mail and through the Sears catalog. This was in line with one of the objectives of a company to sell automobile insurance in the same manner as Sears sold its merchandise.

Lessing J. Rosenwald was Allstate’s first board chairman, and Odell was named vice president and secretary.

In 1933, at the Century of Progress World’s Fair in Chicago, Allstate’s Richard E. Roskam sold insurance at a booth in the Sears pavilion. In 1934, Allstate opened its first permanent sales office in a Chicago Sears store.

In 1941, only about a quarter of US drivers had auto liability insurance. This led to the state of New York passing a law which established the financial responsibility of drivers for damage or injuries resulting from auto mishaps. That law inspired legislation in other states, and by the mid-1950s nearly every state had some sort of financial responsibility law on its books.

In 1949 the Allstate Headquarters Building was completed at 3245 W. Arthington Street in Chicago. The mid-rise building is currently vacant (as of 2013) and in danger of demolition. The building is noted for its early post-war mid-rise construction. This location was vacated when the company relocated in the post-war years.

In 1967, the company’s home office was moved from Skokie to Northbrook, Illinois. Allstate continued to sell additional types of insurance to customers throughout the decade.

FAQs

We use reviews to select the best businesses to work with, including lawyers and insurance companies. It speaks volumes to how the company conducts its business and how well it treats its customers.

  • Consumer Affairs rates Allstate at 3.5 out of 5 stars based on 604 submissions from last year.
  • The Clearsurance rates Allstate at a 4 out of 5 stars. This is based on 10,442 customer reviews.
  • Credit Karma ranks Allstate at a 2.3 out of 5 stars based on reviews from policy holders in the last year.

Complaints: The Missouri Department of Insurance keeps track of complaints against insurance companies. Allstate received 1,614 complaints between the years 2000-2018. However, for each complaint registered, there is a good chance someone had a complaint, but didn’t know where to register it.

In another case in 2003, Campbell v. State Farm, in which State Farm had to pay out $145 million in punitive damages after acting in bad-faith. State Farm had refused to pay damages to the families of two individuals who were victims in a car accident that Campbell was responsible for, despite originally informing Campbell and his family “that their assets were safe, that they had no liability for the accident, that [State Farm] would represent their interests, and that they did not need to procure separate counsel.”
We recommend that you file your claim through an attorney. Insurance adjusters are trained to convince you that they are on your side and the settlement they offer is fair. Having an attorney make the claim for you lets you keep control of your privacy while removing some of the stress of dealing with insurance representatives from your life.

However, to file a claim by phone, you can call 1-800-332-3226. You will need the following information:

  1. First and last name
  2. Date of birth
  3. State of residence
  4. Insurance policy number

Written claims can be sent to:
State Farm Insurance Companies
Insurance Support Center – East
P.O. Box 588002
North Metro, GA 30029

Some of the information that insurance companies demand, like your social security number, is more likely to be used to investigate you than to process your claim. You don’t lose all privacy rights simply because someone else hurt you! We highly recommend you contact The Pottenger Law Firm, and let us file your claim. We will ensure that the insurance company takes your claim seriously from the start.

Car accidents are a common cause of complaints and claims with State Farm Insurance. In the event of a car crash, you will need to know or obtain the following information:

  1. The details of your pain and suffering, including frequency.
  2. Ask your physician if you will have future limitation. If possible, get it in writing.
  3. An estimate of how much your future medical bills are expected to be.
  4. Write down the future medical care your doctor tells you about.
  5. Write down the precise injuries you received from your auto accident.
  6. Get all your medical bills from all the medical providers who have treated you.
  7. Get a complete copy of your medical records.
Yes, you are entitled to reimbursement for your loss of wages.

Ask your employer for copies of your pay stubs for several months preceding your auto accident. If you work on commission, you will need that information too. These documents can be used in your claim.

Every claim is unique and there is not a guaranteed maximum compensation. The facts of a case are what determine compensation, and these vary with each person. The Pottenger Law Firm has recovered upwards of $2,000,000 for clients, with results ranging from a few hundred dollars to over a million dollars after a severe injury.

  • Average jury verdicts in your area
  • The value of your past medical treatment bills
  • The amount of medical bills still unpaid
  • Whether there are liens against your case (ERISA, Medicare, Medicaid, hospital, etc.)
  • The cost of your future medical treatment
  • The presence or absence of health insurance
  • Your ability as a witness
  • The opposing party’s ability as a witness
  • Whether there is comparative fault
  • Whether the at-fault party did something offensive like texting while driving or driving drunk
  • Your treating physician’s support as a witness
  • Whether the court has experience with injury cases like yours Case law and Statutes pertinent to your case
  • The quality of the insurance company’s attorneys
  • The quality of your attorney; are they willing to go to trial?

There are many factors that can affect your recovery and lots of places to make a mistake that will sink your case. Hiring an experienced attorney to fight for you is your best bet. Day and night, The Pottenger Law Firm is always here for you. We offer free consultations to discuss your case with you and advise you from beginning to end. To reach us, call us at 816-531-6006 or send us a message.

Get The Compensation You Deserve if You’ve Been Injured

If you or someone you love has been injured in an accident and someone else is to blame, The Pottenger Law Firm LLC, may be able to help. Our Kansas City personal injury attorneys are committed to fighting for the financial compensation our clients deserve. To learn more about how we may be able to help you and your family, please contact us today.

Get Started