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About

GEICO Insurance Claims

This Web-page provides:

  • Contact information for your claim.
  • Reviews for GEICO Insurance.
  • Information on GEICO Insurance Company.
  • Steps to take to get full claim value.
  • Criteria to decide whether you need a lawyer.

Contacting GEICO Insurance

General Customer Service:

  • 1-800-207-7847
  • Region 8 Policy
    PO Box 9506
    Fredericksburg, VA 22403-9500

The Information you will need to File an GEICO Insurance Claim:

  • Your name, address and phone number
  • GEICO Insurance policy number and name of their insured
  • Date and time of your injury
  • Brief description of what happened
  • Insurance and contact information for others involved

How to

Choose the Best Attorney for Your Claims

  • Experience
  • Reputation/Reviews
  • Success

Rate Experience:

The Pottenger Law Firm has more than two decades of helping victims of personal injury recover just compensation. Jason Pottenger came to Kansas City after graduating from the University of Tulsa College of Law in 1992. He has successfully represented plaintiffs in jury trials in state courts in Missouri and Kansas, and Federal court in Missouri. Reputation/Reviews: Jason Pottenger has received the following recognitions:

  • Named a Missouri-Kansas Super Lawyer Named Top 100 Trial lawyer in Missouri every year since 2007
  • Selected as “Best of the Bar” By the Kansas City Business Journal Life member of the Million Dollar Advocates Forum & Multi-Million Dollar Advocates
  • Active supporter of community & local charities, including The Pinky Swear Foundation
  • Board of Governors Member for the Missouri Board of Trial Attorneys

Success Rate:

Jason Pottenger has litigated construction site accidents, trucking accidents, automobile accidents, electrical injuries and wrongful death matters. He has obtained verdicts and settlements of one million dollars and in excess of two million dollars.

The History Of

GEICO Insurance

GEICO was founded in 1936 by Leo Goodwin Sr. and his wife Lillian Goodwin to provide auto insurance directly to federal government employees and their families. GEICO stands for Government Employees Insurance Company. Since 1925, Goodwin had worked for USAA as an insurer who specialized in insuring only military personnel. He decided to start his own company after rising as far as a civilian could go in USAA’s military-dominated hierarchy. Based on Goodwin’s experience at USAA, GEICO’s original business model was predicated on the assumption that federal employees, as a group, would constitute a less risky and more financially stable pool of insureds compared to the general public. Despite the presence of the word “government” in its name, GEICO has always been a private corporation not affiliated with any U.S. government organization.

In 1937, the Goodwins relocated GEICO from San Antonio, Texas to Washington, D.C. and reincorporated the company as a D.C. corporation after realizing that their business model would work best in the place with the highest concentration of federal employees.

An important figure in GEICO’s history is David Lloyd Kreeger, who became president of the company in 1964 and helped steer it into a major insurance enterprise. In 1948, he formed a group of investors who bought into GEICO right before it went public that year. He became senior vice president and general counsel of the company.

FAQs

We use reviews to select the best businesses to work with, including lawyers and insurance companies. It speaks volumes to how the company conducts its business and how well it treats its customers

  • Consumer Affairs rates GEICO at 2 ½ out of 5 stars. The top rating from clients was 1 star with over 350 ratings.
  • The Better Business Bureau rates GEICO at a little over 1 star out of 5 stars.
  • Credit Karma ranks GEICO at 2.6 out of 5 stars. More than 50% of the reviews on Credit Karma are 1 star.

Complaints: The Missouri Department of Insurance keeps track of complaints against insurance companies. From 2000 – 2017 GEICO has received more than 2,100 registered complaints.

It’s a reasonable assumption that for every complaint, there is also a customer that received poor treatment that did not submit a complaint. We use these numbers to demonstrate why it is important to hire an attorney. Remember that insurance companies work for their shareholders to produce a profit, not to pay a lot for claims.

Personal injury attorneys often tell clients about how untrustworthy insurance companies are. GEICO is no exception. The following are instances where GEICO was legally required to pay for acting unlawfully against their clients.

In December 2016, a federal Miami jury awarded $2.7 million USD to a family who sued the company, claiming the company acted in bad faith.
In November 2015, a jury in Miami awarded a family $14.5 million USD after suing the company for bad faith.

In October 2015, the Consumer Federation of California successfully sued the company for $6 million USD after alleged discrimination based on occupation, education level, and other personal characteristics.

In October 2015, the United States Court of Appeals for the 11th Circuit upheld a verdict against the company for over $700,000 USD in a breach of contract suit.

In 2013, Tony Dane of Las Vegas successfully sued GEICO for breach of contract following the theft of his car in which GEICO denied his claim, accused him of stealing his own vehicle, and put a private investigator on him. He feared he may have lost custody of his children. Dane’s original attorney dropped him, so he pursued the case pro se and won, gaining a verdict from a jury.

In December 2010, the family of John Potts, a man who was killed in a traffic accident by a GEICO customer, successfully sued the company for $8.48 million USD after the company refused to pay an adequate settlement following the crash.

Car accidents are a common cause of complaints and claims with GEICO Insurance. In the event of a car crash, you will need to know or obtain the following information:

  1. The details of your pain and suffering, including frequency.
  2. Ask your physician if you will have future limitation. If possible, get it in writing.
  3. An estimate of how much your future medical bills are expected to be.
  4. Write down the future medical care your doctor tells you about.
  5. Write down the precise injuries you received from your auto accident.
  6. Get all your medical bills from all the medical providers who have treated you.
  7. Get a complete copy of your medical records.

We recommend that you file your claim through an attorney. Insurance adjusters are trained to convince you that they are on your side and the settlement they offer is fair. Having an attorney make the claim for you lets you keep control of your privacy while removing some of the stress of dealing with insurance representatives from your life.

However, to file a claim by phone, you can call 1-800-207-7847. You will need the following information:

  1. First and last name
  2. Date of birth
  3. State of residence
  4. Insurance policy number

Written claims can be sent to:
Region 8 Policy
PO Box 9506
Fredericksburg, VA 22403-9500

Some of the information that insurance companies demand, like your social security number, is more likely to be used to investigate you than to process your claim. You don’t lose all privacy rights simply because someone else hurt you! We highly recommend you contact The Pottenger Law Firm, and let us file your claim. We will ensure that the insurance company takes your claim seriously from the start.

Yes, you are entitled to reimbursement for your loss of wages.

Ask your employer for copies of your pay stubs for several months preceding your auto accident. If you work on commission, you will need that information too. These documents can be used in your claim.

Every claim is unique and there is not a guaranteed maximum compensation. The facts of a case are what determine compensation, and these vary with each person. The Pottenger Law Firm has recovered upwards of $2,000,000 for clients, with results ranging from a few hundred dollars to over a million dollars after a severe injury.

  • Average jury verdicts in your area
  • The value of your past medical treatment bills
  • The amount of medical bills still unpaid
  • Whether there are liens against your case (ERISA, Medicare, Medicaid, hospital, etc.)
  • The cost of your future medical treatment
  • The presence or absence of health insurance
  • Your ability as a witness
  • The opposing party’s ability as a witness
  • Whether there is comparative fault
  • Whether the at-fault party did something offensive like texting while driving or driving drunk
  • Your treating physician’s support as a witness
  • Whether the court has experience with injury cases like yours Case law and Statutes pertinent to your case
  • The quality of the insurance company’s attorneys
  • The quality of your attorney; are they willing to go to trial?

There are many factors that can affect your recovery and lots of places to make a mistake that will sink your case. Hiring an experienced attorney to fight for you is your best bet. Day and night, The Pottenger Law Firm is always here for you. We offer free consultations to discuss your case with you and advise you from beginning to end. To reach us, call us at 816-531-6006 or send us a message.

Get The Compensation You Deserve if You’ve Been Injured

If you or someone you love has been injured in an accident and someone else is to blame, The Pottenger Law Firm LLC, may be able to help. Our Kansas City personal injury attorneys are committed to fighting for the financial compensation our clients deserve. To learn more about how we may be able to help you and your family, please contact us today.

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