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About

State Farm Insurance Claims

This Web-page provides:

  • Contact information for your claim.
  • Reviews for State Farm Insurance.
  • Information on State Farm Insurance Company.
  • Steps to take to get full claim value.
  • Criteria to decide whether you need a lawyer.

Contacting State Farm Insurance

General Customer Service:

The Information you will need to File an State Farm Insurance Claim:

  • Your name, address and phone number
  • State Farm Insurance policy number and name of their insured
  • Date and time of your injury
  • Brief description of what happened
  • Insurance and contact information for others involved

How to

Choose the Best Attorney for Your Claims

  • Experience
  • Reputation/Reviews
  • Success

Rate Experience:

The Pottenger Law Firm has more than two decades of helping victims of personal injury recover just compensation. Jason Pottenger came to Kansas City after graduating from the University of Tulsa College of Law in 1992. He has successfully represented plaintiffs in jury trials in state courts in Missouri and Kansas, and Federal court in Missouri. Reputation/Reviews: Jason Pottenger has received the following recognitions:

  • Named a Missouri-Kansas Super Lawyer Named Top 100 Trial lawyer in Missouri every year since 2007
  • Selected as “Best of the Bar” By the Kansas City Business Journal Life member of the Million Dollar Advocates Forum & Multi-Million Dollar Advocates
  • Active supporter of community & local charities, including The Pinky Swear Foundation
  • Board of Governors Member for the Missouri Board of Trial Attorneys

Success Rate:

Jason Pottenger has litigated construction site accidents, trucking accidents, automobile accidents, electrical injuries and wrongful death matters. He has obtained verdicts and settlements of one million dollars and in excess of two million dollars.

The History Of

State Farm Insurance

State Farm was founded in 1922 by retired farmer George J. Mecherle as a mutual automobile insurance company owned by its policyholders. The firm specialized in auto insurance for farmers and later expanded services into other types of insurance, such as homeowners and life insurance, and then to banking and financial services.

February 2014 figures show the group servicing 80 million policies in the United States and Canada, of which over 44,000,000 are for automobiles, 27,000,000 are for fire, 7,000,000 for life, and more than 2 million bank accounts.

Michael Tipsord is Chairman and CEO of State Farm Mutual Automobile Insurance Company, and president and chief executive officer of State Farm Fire and Casualty Company, State Farm Life Insurance Company, and other principal State Farm affiliates.

In 2014, the company sold its operations in Canada to Desjardins Group, which is continuing to use the State Farm name.

FAQs

We use reviews to select the best businesses to work with, including lawyers and insurance companies. It speaks volumes to how the company conducts its business and how well it treats its customers

  • Consumer Affairs rates State Farm at 2.9 out of 5 stars based on 467 submissions from last year.
  • The Better Business Bureau rates State Farm at a 1.1 out of 5 stars. This is based on 225 customer reviews. It also received 490 complaints in the last 12 months.
  • Credit Karma ranks State Farm at a 1.9 out of 5 stars based on 19 policy holders in the last year.

Complaints: The Missouri Department of Insurance keeps track of complaints against insurance companies. It received 807 complaints between the years 2000-2017. However, for each complaint registered, there is a good chance someone had a complaint, but didn’t know where to register it.

In another case in 2003, Campbell v. State Farm, in which State Farm had to pay out $145 million in punitive damages after acting in bad-faith. State Farm had refused to pay damages to the families of two individuals who were victims in a car accident that Campbell was responsible for, despite originally informing Campbell and his family “that their assets were safe, that they had no liability for the accident, that [State Farm] would represent their interests, and that they did not need to procure separate counsel.”

We recommend that you file your claim through an attorney. Insurance adjusters are trained to convince you that they are on your side and the settlement they offer is fair. Having an attorney make the claim for you lets you keep control of your privacy while removing some of the stress of dealing with insurance representatives from your life.

However, to file a claim by phone, you can call 1-800-STATE-FARM (800-782-8332). You will need the following information:

  1. First and last name
  2. Date of birth
  3. State of residence
  4. Insurance policy number

Written claims can be sent to:
State Farm Insurance Companies
Insurance Support Center – East
P.O. Box 588002
North Metro, GA 30029

Some of the information that insurance companies demand, like your social security number, is more likely to be used to investigate you than to process your claim. You don’t lose all privacy rights simply because someone else hurt you! We highly recommend you contact The Pottenger Law Firm, and let us file your claim. We will ensure that the insurance company takes your claim seriously from the start.

Car accidents are a common cause of complaints and claims with State Farm Insurance. In the event of a car crash, you will need to know or obtain the following information:

  1. The details of your pain and suffering, including frequency.
  2. Ask your physician if you will have future limitation. If possible, get it in writing.
  3. An estimate of how much your future medical bills are expected to be.
  4. Write down the future medical care your doctor tells you about.
  5. Write down the precise injuries you received from your auto accident.
  6. Get all your medical bills from all the medical providers who have treated you.
  7. Get a complete copy of your medical records.

Yes, you are entitled to reimbursement for your loss of wages.

Ask your employer for copies of your pay stubs for several months preceding your auto accident. If you work on commission, you will need that information too. These documents can be used in your claim.

Every claim is unique and there is not a guaranteed maximum compensation. The facts of a case are what determine compensation, and these vary with each person. The Pottenger Law Firm has recovered upwards of $2,000,000 for clients, with results ranging from a few hundred dollars to over a million dollars after a severe injury.

  • Average jury verdicts in your area
  • The value of your past medical treatment bills
  • The amount of medical bills still unpaid
  • Whether there are liens against your case (ERISA, Medicare, Medicaid, hospital, etc.)
  • The cost of your future medical treatment
  • The presence or absence of health insurance
  • Your ability as a witness
  • The opposing party’s ability as a witness
  • Whether there is comparative fault
  • Whether the at-fault party did something offensive like texting while driving or driving drunk
  • Your treating physician’s support as a witness
  • Whether the court has experience with injury cases like yours Case law and Statutes pertinent to your case
  • The quality of the insurance company’s attorneys
  • The quality of your attorney; are they willing to go to trial?

There are many factors that can affect your recovery and lots of places to make a mistake that will sink your case. Hiring an experienced attorney to fight for you is your best bet. Day and night, The Pottenger Law Firm is always here for you. We offer free consultations to discuss your case with you and advise you from beginning to end. To reach us, call us at 816-531-6006 or send us a message.

Get The Compensation You Deserve if You’ve Been Injured

If you or someone you love has been injured in an accident and someone else is to blame, The Pottenger Law Firm LLC, may be able to help. Our Kansas City personal injury attorneys are committed to fighting for the financial compensation our clients deserve. To learn more about how we may be able to help you and your family, please contact us today.

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